The Management of IDEA INGENIERÍA S.L. declares as its Quality policy – in its activity involving Detail engineering, Structural Calculation, Industrial Projects, Piping, Modelling, Civil Works, Industrial Supervision, Installation and Legalisation – as follows:
1- IDEA INGENIERÍA is aware of the expectations generated in society today by the activity it carries out meaning that, to improve its professional level, it deems it vital to incorporate the commitment to comply with quality requirements through the implementation of a System which must be rigidly followed by all staff.
2- IDEA INGENIERÍA wishes to achieve, within the contractual framework in place, the maximum satisfaction of its customers in the works carried out, be they projects, technical assistance to the works’ management, studies or reports.
3- IDEA INGENIERÍA assumes, vis-à-vis its customers, a non-disclosure commitment with regard to all the documentation pertaining to all those aspects related with the works carried out.
4- IDEA INGENIERÍA wishes to be the leader of the services it offers and with this in mind it assumes the firm commitment to ongoing improvement in the culture of quality, regarded as customer satisfaction, both for its workers and employees or for society as a whole, all being based on the development of the System and the setting of improvement objectives.
5- IDEA INGENIERÍA complies with the Legislation and regulations applicable to its activity as well as with the requirements and recommendations deemed necessary within the environment of said System.
6- The System includes as a reference the framework of standard UNE-EN ISO 9001.
7- The Management of IDEA INGENIERÍA assumes the responsibility for the System being sufficiently documented y and communicated to its workers, keeping it up-to-date and promoting the participation of the workers and employees. With this in mind, it undertakes to provide the necessary resources in terms of information, training and raising awareness.
8- IDEA INGENIERÍA reviews its policy either annually or in the event of a major change or modification in its organisational structure and it makes sure that the policy is appropriate.
9- IDEA INGENIERÍA has at its disposal all the elements which form part of the company, as well as, for the outsourced workers or services , the Quality Manual at the following address: RED·SERVER·IDEA-COMÚN-ISO 9001
Important: The scope of this Seal of Quality certifies our offices in Murcia and Cartagena.